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Shipping & Returns |
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Generals
The prices of this web have the IVA included.
Merchandise sending in Spain will be made by post (CORREOS PAQUETE AZUL or CORREOS POSTAL EXPRESS) or MRW. See the usual prices below:
Up to 2 Kg. --> 5.60 EUR
Up to 5 Kg. --> 6.50 EUR
Up to 10 Kg. --> 7.55 EUR
Up to 15 Kg. --> 10.20 EUR
Up to 20 Kg. --> 12.50 EUR
International merchandise sending will be made by post (PAQUETE INTERNACIONAL ECONÓMICO) or MRW, following the usual prices.
To see the amount of the order, with the shipping costs, add the products to the cart and, in the shopping cart you can select your country.
Delivery time
It depends basically, on the product availability and also on our stock. Any delay will be communicated to our customer, and then he can cancel his order or change it for another product. Once the merchandise arrives to our storage, it is sent to our final customer.
For national sending (Spain), delivery period is from 3 to 5 days working days.
For international sending, delivery period is from 8 to 15 working days (depending on each country).
Returns
Devolutions of material are only accepted only if there has been a packaging error or a product defect.
If so teams with any defect, the own customer will have to pay the sending expense, from the customer to our storage.
If it is demonstrated that the product functions correctly, the customer will have to pay the new sending expense. If the team is really defective, www.farmaciadiscount.com will send the new or repaired team to the customer, and the customer will not have to pay anything else. www.farmaciadiscount.com will never pay the whole sending costs. www.farmaciadiscount.com guarantees his products for 2 years from the buying date, except that products in which the manufacturer stipulates a different period or himself manages his own product.
www.farmaciadiscount.com has payment methods through credit cards in order to guarantee our customers' security.
We offer total satisfaction guarantee during the first 15 days, if you are not satisfied with your buying we give your money back (postage and packing, and only if you return the material post -paid and with all its packing, plastics, wires, software and other things contained within the acquired package).Of course the return package has to be perfect. With this measure we increase the established time for returning merchandise bought by catalogue. THIS SATISFACTION GUARANTEE IS ONLY OTORGUED TO ONLINE ORDERS, orders made in the shop and / or given personally are subjected to current legislation.
In the event of disconformities or complains of our costumers www.farmaciadiscount.com submits voluntarily to the arbitration of the Organización de Consumidores y Usuarios (OCU), phone number: 913009151. For any complaint will be necessary the presentation of the bill, POST-PIAD WILL BE PAID BY THE COSTUMER. If you wish that we send you the packing using your own means, you have only to indicate it in the section Observations in the order leaf.
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Reviews  |
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Payment Methods |
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Cash On Delivery (Spain only)
Bank Transfer
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Anti-cellulite
Atopic Skin Hygiene
